Privacy Policy

Who we are

Sun Lawyers Pty Ltd (ACN 159 403 522) is an incorporated legal practice in Sydney, New South Wales. This policy explains how we handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and under our professional obligations as solicitors.

What we collect

We collect the personal information we need to respond to an enquiry and to provide legal services: your name, contact details, the organisation you represent, information about your matter and the other people involved in it, identification documents where the law or a transaction requires us to verify identity, and billing details. Some matters require sensitive information, for example health or family information in a family law or immigration matter; we collect it only with your consent or where the law allows.

How we collect it

Most information comes from you directly: through the enquiry form or chat assistant on this website, by email, phone, WeChat, post or in person. We may also receive information from the other parties to your matter, courts and tribunals, government agencies, and other professionals working on your matter, such as barristers, accountants and agents.

Our website records basic visit data for each page viewed: the page address, the referring site, browser type, language setting and a hashed form of the visitor's IP address. We use this to understand how the site is used and to detect automated traffic. It is not combined with the information you give us in an enquiry.

Why we collect it

We use personal information to respond to your enquiry, to check for conflicts of interest, to provide legal services and advice, to communicate with you about your matter, to issue invoices and manage our accounts, to meet our legal and professional obligations, and to improve our services and website. We do not sell personal information and we do not use it for direct marketing without your consent.

Who we share it with

We disclose personal information only where your matter requires it, where you have consented, or where the law requires or allows it. Recipients may include the other parties to your matter and their lawyers, barristers, experts and interpreters we engage, courts, tribunals and government agencies such as the Department of Home Affairs or NSW Land Registry Services, and the service providers who host our document, email and practice management systems.

Some recipients are outside Australia. Where a matter involves documents for use in another country, for example China, we send the information that country requires. Some of the systems we use store data on servers located overseas. We take reasonable steps to ensure that overseas recipients handle personal information appropriately.

How we store and protect it

We hold personal information in our practice management system, email and document storage, and in paper files where necessary. Access is limited to staff who need it for their work. We keep client files for as long as our legal and professional obligations require, generally at least seven years after a matter closes, and then destroy or de-identify them.

Access and correction

You may ask to see the personal information we hold about you or to correct it. Write to us at the address below. We will respond within a reasonable time. In limited cases the law allows us to refuse access, for example where the information is subject to legal professional privilege belonging to another client; if so, we will tell you why.

Complaints

If you are concerned about how we have handled your personal information, please contact us first and we will investigate and respond. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (oaic.gov.au).

Contact

Sun Lawyers, Suite 703 & 704, 265 Castlereagh Street, Sydney NSW 2000. Phone +61 2 9267 4988. Email enquiry@sunlaws.com.

We may update this policy from time to time. The current version is always published on this page. Last updated: October 2026.